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this is a vital resource for both students and practitioners
Hotel Convention Sales, Services, and Operations daily joy an interventionThis text provides a comprehensive look at the fast growing meetings and convention market segment. A usefulhow to guide, it takes students through all aspects of selling and servicing a convention at a hotel or other group meeting facility. In addition, it profiles the customer for meetings and conventions, the planners in charge of site selection, and facilities they commonly use. Also includesIndustry Insiders planning tips and case studies direct