Learner Resources-CHCCOM002 Use communication to build relationships FWP decimals and percentages for work

decimals and percentages for work FSKNUM015 Estimate

calculate quantities and mark out materials CPCPCM2043 Carry out WHS requirements CPCPCM2047* Carry out levelling TLID0020 Shift materials safely using manual handling methods * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBMKG621 Develop organisational marketing strategy BSBMKG622 Manage organisational marketing processes BSBMKG623 Develop marketing plans BSBTWK601 Develop and maintain strategic business networks Elective units BSBMKG624 Manage market research Group A BSBMKG625 Implement and manage international marketing programs Group A BSBMKG626 Develop advertising campaigns Group A BSBCRT512 Originate and develop concepts Group B BSBCRT611 Apply critical thinking for complex problem solving Group B BSBOPS601 Develop and implement business plans Group B BSBSTR601 Manage innovation and continuous improvement Group B BSBTEC601 Review organisational digital strategy Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets If you require RPL Kits with comprehensive benchmarking

Units of competency SITHFAB013 Provide advice on imported wines SITHFAB017 Provide advice on food and beverage matching SITHFAB020 Manage the sale or service of wine SITXFIN003 Manage finances within a budget SITHFAB012 Provide advice on Australian wines SITHFAB011 Provide advice on beers

Learner Resources-CHCCOM002 Use communication to build relationships FWP decimals and percentages for workOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all